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About Us

Bluebird Valuation LLC

is comprised of the best appraisal management company professionals and former lending industry executives with over 20 years of origination and appraisal operations experience.

As one of the most respected AMCs, everything we do is based on strong experience, not trial and error to ensure we provide you with the best possible product.

As pioneers in the appraisal industry, we have pursued a long-term vision to develop the organization, technology, and tools to make the Appraisal Process as simplified as possible in today’s and tomorrow’s world.

We have built our company to focus on long-term goals while consistently delivering the best possible products and services on an ongoing basis. We have assembled over the past nine years a team of remarkable breadth and depth, continually attracting outstanding new talent to our uniquely productive environment.

A Look Back at Our History

Bluebird Valuation was a division of The Appraisal Firm which was established in 1998 with the goal of creating a statewide appraisal management company. The company concentrated on working with national, regional and local credit unions and banks as a central place to order and receive residential, commercial, and agricultural appraisal reports. After 10 years of hard work, The Appraisal Firm became a five-state appraisal company.

In 2009, BLUEBIRD VALUATION officially emerged from The Appraisal Firm. The goal of Bluebird Valuation is to provide a nationwide appraisal management service for lenders, credit unions and community banks that conforms to current guidelines. Bluebird Valuation strives to make the transition into compliance with the new Federal Appraisal Guidelines simple, easy, and profitable. Bluebird Valuation does one thing and we do it well. We provide quality appraisals and ensure compliance to our clients.

What Being an AMC Means to Us

It is our duty to act with honesty, loyalty, integrity, good faith, and transparency, and to put the interests of our clients above our own. We believe we will be successful if our clients are successful.

We are more than an “outsourcing” solution. We are providing a superior level of service to our clients from all aspects of the AMC process. Everything is personalized to meet your needs. We do not believe in the one fits all philosophy. From the start, your Appraisal Management solution is customized for you starting with your own appraisal panel, turn time, fees and underwriting requirements.

Once we determine what your needs are, we can then do our job…quality and compliance. We can do it all for you…assigning, tracking, status updates, quality control, review, market value disputes, appraisal warranty, accounts receivables and record retention. It is our job to make your job easier.

Meet Our Teem

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Nicole-scaled-111

Jessica Massad

Founder
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susancolor

Susan Mckey

Financial Controller
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Sebastian-2

Sebastian Larrazabal

National Director of Vendor Operations
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Amanda Gamble

Amanda Gamble

Client Relations Specialist
Andrea-2

Andrea Nuzzolillo

Client Relations Manager
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Justin Noe

Justin Noe

Appraisal Audit Manager
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Kasey-2

Kasey DeCelle

Client Relations Specialist
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mattcolor

Matthew Kail

Vendor Relations Specialist
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stef2color

Stephanie Rosales

Appraisal Audit Specialist
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Katie

Katie Dinihanian

Executive Assistant
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Morgan

Morgan Eitneier

Accounting Assistant
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Vivian

Vivian Castro

Client Relations Specialist
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Lexi

Alexis Samuels

Client Relations Specialist
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Matthew Barger

Matthew Barger

Appraisal Audit Specialist
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Amy

Amy Dubensky

Client Relations Manager
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Anna-scaled

Ana Krenitsky

Client Relations Specialist
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Lyndsey Bettio

Lyndsey Bettio

Client Relations Specialist
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Nicole-scaled

Nicole Dabrowski

Team Support Specialist
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jennifersage

Jennifer Sage

Client Relations Specialist
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Amanda Gamble

Amanda Gamble

Client Relations Specialist
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Amanda Standley

Client Relations Specialist
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James Branagh

James Branagh

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Mitch

Mitchell Fiegeles

Vendor Relations Specialist
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Coming soon. Lettering Coming soon for promotion, advertisement, sale, marketing.

Kenna Bodu

Accounting Assistant
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Nicole-scaled-111

Jessica Massad

Founder
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Vedran Svraka

C Vendor Relations Manager
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Coming soon. Lettering Coming soon for promotion, advertisement, sale, marketing.

Christian Canete

Client Relations Specialist
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Jules Ducey

Client Relations Specialist
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Bluebird Valuation is one of the top Appraisal Management companies in the country.

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Amanda Gamble

Client Relations Specialist

Amanda works closely with our client relations teams at Collateral Management, producing reports that support overall client portfolio management. She is responsible for working with both new and current clients on account openings.

Amanda is currently still in school trying to receive her bachelor’s degree from Strayer University.

Her favorite thing to do in her off time is spend time with her kids and go to the beach to catch up with her schoolwork.

Susan Cc Mckey

Financial Controller

Susan is responsible for development and oversight of the accounting policies and procedures, implementation of internal accounting control guidelines, leadership to the appraisal management accounting team, and corporate financial reporting.

Susan is also the point person for all the payroll and office management needs and approvals.

She is directly responsible for maintaining the integrity of all financial services work.

Sebastian Larrazabal

National Director of Vendor Operations

Sebastian is responsible for all aspects of Vendor relationships and order management. He serves clients by implementing and coordinating Real Estate Appraisals Nationwide. He works closely with our Vendors to develop strong relations and creates consistently for both our Vendors and Clients. He serves as the liaison between both parties. He is an integral part of our compliance regulation team.

Sebastian is a 2013 graduate from Florida International University, where majored in Political Science with a Minor in Criminal Justice. In 2019 he received his law degree. Throughout college Sebastian was active with campus organizations which included serving as the Chief Justice of the FIU Student Government where he worked with law students in interpreting cases. In addition, he served as FIU Senator and lower division Senator. He also participated on multiple intra-mural sports teams. Sebastian has been an avid soccer player since the age of ten.

In his free time, he enjoys playing football, running and spending time with his family. Sebastian was born in Venezuela and immigrated to Philadelphia with his family at an early age. Although a Florida resident now, he is a huge fan of the Philadelphia sports teams!

Andrea Nuzzolillo

Client Relations Manager

Andrea Nuzzolillo serves as a Client Relations Manager at Collateral Management. Andrea assists in both client and vendor departments. She is responsible for office management, coordinating, scheduling and communications for our clients and vendors. She oversees a team of vendor relations staff and assists them with the daily workflow and any escalated concerns.

Andrea joined Collateral with experience in diverse fields such as technology and business. Andrea is a graduate of East Central University, where she earned her Bachelor of Science in Business administration. She later moved to Portland and eventually relocated to Florida.

Outside of work Andrea enjoys spending time at the beach, reading, traveling and exercising. She is always laughing and can brighten anyone’s day. Some of her favorite shows when she is winding down are Seinfeld, Friends, the office and breaking bad.

Justin Noe

Appraisal Audit Manager

Justin Noe serves as an Appraisal Audit Manager at Bluebird Valuation. As part of compliance team, Justin oversees audit and compliance functions with respect to delivery of appraisal reports within the scope of regulatory, quality, state guidelines and ethical parameters.

His extensive background includes management positions in the medical, automotive and service industry. He earned his bachelor’s in business administration at the American Intercontinental University. Justin is familiar with all facets of our operation, keenly aware of the importance of client expectations, audit guidelines and is gifted with exceptional interpersonal skills.

On his free time Justin enjoys the beach and spending time with his friends and family. He is a Florida native and loves Cuban food.

Kasey DeCelle

Client Relations Specialist

Kasey DeCelle serves as a Client Relations Specialist at Bluebird Valuation. Kasey is the welcoming voice you may hear when you call into the firm. She is responsible for status progress, coordinating, scheduling and all communications for our clients and vendors.

As a Florida native, Kasey attended collage here in Florida where she earned her Master’s Degree at the University of Central Florida.

Outside of work Kasey enjoys spending time traveling, enjoying the outdoors, the beaches and learning. She is always smiling and lights up the room with any crowd.

Matthew Kail

Vendor Relations Specialist

Matthew Kail is one of our Vendor Relations Specialist. Matt joined the Bluebird Valuation Team bringing with him a strong managerial and marketing background. Matt is a Vendor Service Specialist working directly with vendors daily as part of our recruitment and development team.

Originally from Pittsburgh, Matt still visits his family frequently. Matt received his Bachelors of Science in Communications from Pennsylvania State University.

On his free time, you will find Matt at the gym, playing basketball or kicking back on the beach with an ice-cold beverage. He loves good Lebanese food and laughter. When he slows down, some of his favorite shows include stranger things and curb your enthusiasm.

Stephanie Rosales

Appraisal Audit Specialist

Stephanie Rosales serves as an Appraisal Audit Specialist at Bluebird Valuation. As part of compliance team, Stephanie assists with compliance functions with respect to delivery of appraisal reports within the scope of regulatory, quality, state guidelines and ethical parameters.

Stephanie’s background includes Operations management, Customer service and Credit specialist. She attended Florida Atlantic University for her bachelor’s in public administration. On her free time, she loves spending time with family, friends and dog.

She loves watching Bob’s Burgers and Parks and Recreation. She is a South Florida native and loves the tropical weather. You will always catch her smiling!

Katie Dinihanian

Executive Assistant

Katie is a part of our Vendor Relations Team at Bluebird Valuation. She is responsible for working with both new and current vendors on account openings.

Katie joined Bluebird with more than eight years of experience in customer service, financial planning, and quality control. She received a Bachelor of Science in Business Administration from Eastern Connecticut State University.

When she’s not working, Katie enjoys doing CrossFit.

Morgan Eitneier

Client Relations Specialist

Serves as a Client Relations Specialist at Collateral Management. Works closely with both the operations and vendor teams at Collateral Management, helping to manage and maintain file workflow and other activities that support overall order management.

Vivian Castro

Client Relations Specialist

Vivian works closely with both the operations and vendor teams at Bluebird Valuation, producing reports, conducting research, helping to manage and maintain data integrity and other activities that support overall Vendor portfolio management. She is responsible for working with both new and current vendors on account openings.

Vivian joined Bluebird with more than five years of experience in customer service, management; sales administration, project management, and operations support roles.

When she’s not working, Vivian enjoys relaxing and watching fun You Tube videos.

Cara Wheeler

Client Relations Specialist

Cara serves as a Client Relations Specialist at Collateral Management. She works closely with both the operations and vendor teams at Collateral Management, helping to manage and maintain file workflow and other activities that support overall order management Cara joined Collateral Management with more than five years of experience in social positions, business development, and administration roles.

When she’s not working, Cara enjoys relaxing and watching her Buffalo Bills with a glass of wine.

Matthew Barger

Appraisal Audit Specialist

Matthew is a part of our Appraisal Auditing Team at Bluebird Valuation. He is responsible for orders given to us by our vendors.

Matthew joined Bluebird with more than eight years of experience in physics. He received his Bachelor from Elon University and completed a 1-year Doctorate’s program at Western Michigan University.

When he’s not working, Matthew enjoys going on runs and rooting for the Green Bay Packers

Amy Dubensky

Client Relations Specialist

Amy works closely with both the operations and vendor teams at Bluebird Valuation, producing reports, conducting research, helping to manage and maintain data integrity and other activities that support overall client portfolio management.

Amy joined Bluebird with more than ten years of experience in operation support roles.

When she’s not working, Amy enjoys spending time with her significant other and cooking big meals for game nights.

Ana Krenitsky

Client Relations Specialist

Ana is part of our Client Relations Team. She is responsible for working with both new and current clients on account openings.

Ana joined Bluebird Valuation almost directly out of college.

When she’s not working, Ana enjoys going for runs, binge watching Netflix shows, and supporting the Green Bay Packers!

Lyndsey Bettio

Client Relations Specialist

Lyndsey works closely with our Client Relations Teams at Bluebird Valuation, producing reports that support overall client portfolio management. She is responsible for working with both new and current clients on account openings.

In her freetime she loves to read, workout, and play with her dog.

Nicole Dabrowski

Team Support Specialist

Nicole works closely with both the operations and vendor teams at Bluebird Valuation, producing reports, conducting research, helping to manage and maintain data integrity and other activities that support overall portfolio management.

She joined Bluebird with more than five years of experience in customer service and sales.

When she’s not working, Nicole enjoys going to the beach, reading, and volunteering.

Jennifer Sage

Client Relations Specialist

Jennifer works closely with our client relations teams at Bluebird Valuation, producing reports that support overall client portfolio management. She is responsible for working with both new and current clients on account openings. Jennifer is one of the only employees to join the Collateral Management team with a background in appraisals.

When she’s not working, Jennifer enjoys going to spin classes and trying new restaurants around the area.

Amanda Standley

Client Relations Specialist

Amanda works closely with our client relations teams at Bluebird Valuation, producing reports that support overall client portfolio management. She is responsible for working with both new and current clients on account openings.

Amanda graduated from Palm Beach State College in 2018 with a Bachelor of Applied Science.

James Branagh

James is a part of our Vendor Relations Team at Bluebird Valuation. He is responsible for working with both new and current vendors on account openings.

James joined Bluebird with more than eight years of experience in marketing and sales.

Menachem Feldman

Menachem is part of our Vendor Relations Team. He spends his time working with vendors nationwide, assisting in order placement and recruiting and workflow verification. He received a Bachelor of Arts Degree from Farleigh Dickinson University.

Engy Youssef

Engy serves as the assistant to the head of our accounting department. At Bluebird Valuation, she is responsible for keeping and interpreting financial records. Engy is responsible for a wide range of finance-related tasks, either for individual vendors or for larger clients and organizations employing them.

Her favorite things to do when not working are spending time with her beautiful children and family.